Trybe incident
Some memberships showing as "payment outstanding" when payment has been taken
Resolved after 4 hours 24 minutes, on February 2, 2026.
The issue has been resolved. We apologise for the disruption caused. Any memberships that were stuck in "payment outstanding" when payment was successfully taken have now be updated to "Active".
Update timeline
- investigating Feb 02, 2026, 10:24 AM UTC
We're investigating reports of some memberships being marked as "payment outstanding" although payment has successfully been taken. We are currently investigating this and will keep you updated once we have any news. Apologies for any inconvenience.
- identified Feb 02, 2026, 12:10 PM UTC
We've identified the cause of the issue where some memberships are stuck in "payment outstanding" despite payment being successfully taken. We'll let you know once this has been resolved.
- resolved Feb 02, 2026, 02:49 PM UTC
The issue has been resolved. We apologise for the disruption caused. Any memberships that were stuck in "payment outstanding" when payment was successfully taken have now be updated to "Active".
Your product runs on more than Trybe
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services