Trustpilot incident

Intermittent Loading Issues with B2B App

Resolved after 4 hours 24 minutes, affecting Business Portal, on October 25, 2024.

resolved Oct 25, 2024, 04:15 PM UTC

This incident has now been resolved and the B2B app is fully functional. Thank you for your patience and understanding.

Started
Oct 25, 2024, 11:50 AM UTC
Resolved
Oct 25, 2024, 04:15 PM UTC
Duration
4h 24m
Detected by Pingoru
Oct 25, 2024, 11:50 AM UTC

Affected components

Business Portal

Update timeline

  1. investigating Oct 25, 2024, 11:50 AM UTC

    We are currently experiencing intermittent loading issues with our B2B application. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

  2. identified Oct 25, 2024, 12:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 25, 2024, 01:10 PM UTC

    B2B app performance has been restored to normal, and we are actively monitoring our systems. Thank you for your patience and understanding.

  4. resolved Oct 25, 2024, 04:15 PM UTC

    This incident has now been resolved and the B2B app is fully functional. Thank you for your patience and understanding.

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