Resolved after 4 days 14 hours, affecting default-template and custom template, on November 28, 2024.
A fix has been implemented. We are actively processing through the queue of delayed review invitation emails, and will continue to monitor progress.
Affected components
Update timeline
- investigating Nov 28, 2024, 03:28 PM UTC
We're aware of an issue delaying the sending of review invitations emails and custom template emails. We're currently investigating.
- investigating Nov 28, 2024, 04:20 PM UTC
We are continuing to investigate this issue.
- identified Nov 28, 2024, 05:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 28, 2024, 05:58 PM UTC
A fix has been implemented. We are actively processing through the queue of delayed review invitation emails, and will continue to monitor progress.
- resolved Dec 03, 2024, 05:56 AM UTC
This incident has been resolved.
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