Trustpilot incident
Trustpilot Business: users are unable to log in using SSO
Major Vendor's status page →
Resolved after 1 hour 2 minutes, affecting Business Portal, on January 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Business Portal
Update timeline
- investigating Jan 28, 2025, 03:29 PM UTC
Currently, business users are unable to log in to the B2B app using SSO.
- investigating Jan 28, 2025, 03:29 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 28, 2025, 04:15 PM UTC
A fix has been implemented. We are currently monitoring the situation.
- identified Jan 28, 2025, 04:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 28, 2025, 04:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 28, 2025, 04:32 PM UTC
This incident has been resolved.
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