Trustpilot incident

B2B app availability issues

Resolved after 6 hours 44 minutes, affecting Business Portal, on January 29, 2025.

resolved Jan 29, 2025, 04:50 PM UTC

Thanks for your patience. Having monitored the situation for some time, we're happy that it is now resolved.

Started
Jan 29, 2025, 10:05 AM UTC
Resolved
Jan 29, 2025, 04:50 PM UTC
Duration
6h 44m
Detected by Pingoru
Jan 29, 2025, 10:05 AM UTC

Affected components

Business Portal

Update timeline

  1. investigating Jan 29, 2025, 10:05 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 29, 2025, 11:42 AM UTC

    We have identified the issue, deployed a fix to address the issue, and we continue to monitor the situation.

  3. monitoring Jan 29, 2025, 11:43 AM UTC

    The fix that we've deployed may mean you need to sign out of your b2b account, and sign back in again.

  4. resolved Jan 29, 2025, 04:50 PM UTC

    Thanks for your patience. Having monitored the situation for some time, we're happy that it is now resolved.

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