Trustpilot incident

Data replication issues in our backend

Resolved after 1 hour 6 minutes, affecting www.trustpilot.com and Business Portal, on March 11, 2025.

monitoring Mar 11, 2025, 01:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 11, 2025, 12:51 PM UTC
Resolved
Mar 11, 2025, 01:57 PM UTC
Duration
1h 6m
Detected by Pingoru
Mar 11, 2025, 12:51 PM UTC

Affected components

www.trustpilot.comBusiness Portal

Update timeline

  1. investigating Mar 11, 2025, 12:51 PM UTC

    At the moment we're experience data replication issues in our backend. We're currently working on this issue. We're sorry for any inconveniences.

  2. identified Mar 11, 2025, 12:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 11, 2025, 01:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2025, 01:57 PM UTC

    The fix has now been confirmed.

Your product runs on more than Trustpilot

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →