Trustpilot incident
Service Outage: Zapier Integration invitation sending
Resolved after 3 hours 37 minutes, affecting APIs and default-template and 1 more, on March 27, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- identified Mar 27, 2025, 11:12 AM UTC
Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.
- identified Mar 27, 2025, 11:41 AM UTC
Users may be experiencing a partial outage with Zapier integration invitations. The Trustpilot team has identified the issue and is currently working on a permanent solution. In the meantime, if you need to send invitations via Zapier urgently, we recommend re-authenticating the Zapier integration. We apologize for any inconvenience this may cause.
- monitoring Mar 27, 2025, 01:29 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 27, 2025, 01:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 27, 2025, 02:50 PM UTC
This incident has been resolved.
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