Trustpilot incident
We’re currently experiencing an issue with login and signup on trustpilot.com
Resolved after 11 hours 15 minutes, affecting www.trustpilot.com and Business Portal, on June 12, 2025.
Our 3rd-party provider has applied a fix, and we continue to monitor platform health.
Affected components
Update timeline
- identified Jun 12, 2025, 06:46 PM UTC
Some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.
- identified Jun 12, 2025, 07:09 PM UTC
Due to 3rd party provider outage, some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and is actively monitoring the situation. We apologise for any inconvenience.
- monitoring Jun 12, 2025, 08:03 PM UTC
Our 3rd-party provider has applied a fix, and we continue to monitor platform health.
- resolved Jun 13, 2025, 06:02 AM UTC
This incident has been resolved.
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