Trustpilot incident

Invitation history not loading correctly

Resolved after 20 hours 47 minutes, affecting APIs and Business Portal, on June 17, 2025.

monitoring Jun 17, 2025, 01:39 PM UTC

We’ve identified the cause of the issue and made changes to mitigate. We continue to monitor the situation.

Started
Jun 17, 2025, 12:33 PM UTC
Resolved
Jun 18, 2025, 09:20 AM UTC
Duration
20h 47m
Detected by Pingoru
Jun 17, 2025, 12:33 PM UTC

Affected components

APIsBusiness Portal

Update timeline

  1. investigating Jun 17, 2025, 12:33 PM UTC

    Invitation history is not loading correctly for some users and invitation changes are slow to update.

  2. monitoring Jun 17, 2025, 01:39 PM UTC

    We’ve identified the cause of the issue and made changes to mitigate. We continue to monitor the situation.

  3. resolved Jun 18, 2025, 09:20 AM UTC

    All systems continue to operate as expected.

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