Truework incident

Planned Maintenance

Resolved after 15 minutes, affecting Portal - Human Resources and Portal - Employees and 1 more, on May 4, 2026.

resolved May 04, 2026, 03:22 AM UTC

May 3, 20:22 PDT Resolved - Maintenance window complete May 3, 20:06 PDT Monitoring - We will be performing scheduled maintenance on Sunday, May 3, 2026 from 8:00 – 10:00 PM PDT. During this time, you may experience temporary service interruptions or be unable to log in to the Truework platform. No action is required on your part — all services will resume automatically once maintenance is complete.

Started
May 04, 2026, 03:06 AM UTC
Resolved
May 04, 2026, 03:22 AM UTC
Duration
15m
Detected by Pingoru
May 04, 2026, 03:06 AM UTC

Affected components

Portal - Human ResourcesPortal - EmployeesPortal - VerifierTruework APIEncompass Integration

Update timeline

  1. monitoring May 04, 2026, 03:06 AM UTC

    We will be performing scheduled maintenance on Sunday, May 3, 2026 from 8:00 – 10:00 PM PDT. During this time, you may experience temporary service interruptions or be unable to log in to the Truework platform. No action is required on your part — all services will resume automatically once maintenance is complete.

  2. resolved May 04, 2026, 03:22 AM UTC

    May 3, 20:22 PDT Resolved - Maintenance window complete May 3, 20:06 PDT Monitoring - We will be performing scheduled maintenance on Sunday, May 3, 2026 from 8:00 – 10:00 PM PDT. During this time, you may experience temporary service interruptions or be unable to log in to the Truework platform. No action is required on your part — all services will resume automatically once maintenance is complete.

  3. resolved May 04, 2026, 03:22 AM UTC

    Maintenance window complete

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