Treefort incident

Web apps briefly unavailable

Minor

Resolved after 8 hours 37 minutes, on October 16, 2026.

resolved Oct 17, 2026, 03:56 AM UTC

Our hosting provider reports that all machines have been restarted, and we expect no further disruptions at this time.

Started
Oct 16, 2026, 07:19 PM UTC
Resolved
Oct 17, 2026, 03:56 AM UTC
Duration
8h 37m
Detected by Pingoru
Oct 16, 2026, 07:19 PM UTC

Update timeline

  1. identified Oct 16, 2026, 07:19 PM UTC

    Our upstream hosting provider is restarting host machines across the fleet over the next several hours. This may result in brief periods of downtime for web apps as traffic is routed to other machines.

  2. identified Oct 17, 2026, 12:42 AM UTC

    Our upstream hosting provider is continuing to apply a security patch for a critical vulnerability to their host machines, which requires restarting the machine. We are continuing to see brief outages among apps and the admin dashboard as infrastructure is restarted, but downtime affecting users has remained very brief thanks to cross-region redundancy. We expect full stability to return within a few hours as our hosting provider finishes applying updates.

  3. resolved Oct 17, 2026, 03:56 AM UTC

    Our hosting provider reports that all machines have been restarted, and we expect no further disruptions at this time.

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