Treasure Data incident
[All Regions] Treasure Insights is experiencing an outage
Resolved after 2 hours 30 minutes, affecting Insights and Insights and 1 more, on January 20, 2025.
We would like to inform you that the issue has been fully resolved. Incident Impact Details: - The Treasure Insights were returning 502 errors and it was unreachable during the incident. Incident Impact Time: - Start: January 20, 09:51 UTC - End: January 20, 15:35 UTC We apologize for any inconvenience this may have caused and thank you for your patience and understanding.
Affected components
Update timeline
- investigating Jan 20, 2025, 01:34 PM UTC
We have observed that the users are not able to access the Treasure Insights. We are currently investigating the issue.
- investigating Jan 20, 2025, 02:17 PM UTC
We are still investigating the issue.
- investigating Jan 20, 2025, 02:49 PM UTC
The situation remains the same as it was in the last update.
- identified Jan 20, 2025, 02:58 PM UTC
The problem has been identified, and we are currently working on a solution.
- monitoring Jan 20, 2025, 03:44 PM UTC
A fix has been implemented, and we are monitoring the service to ensure everything is functioning correctly.
- resolved Jan 20, 2025, 04:04 PM UTC
We would like to inform you that the issue has been fully resolved. Incident Impact Details: - The Treasure Insights were returning 502 errors and it was unreachable during the incident. Incident Impact Time: - Start: January 20, 09:51 UTC - End: January 20, 15:35 UTC We apologize for any inconvenience this may have caused and thank you for your patience and understanding.
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