Resolved after 3 hours 56 minutes, affecting Realtime 2.0, on September 29, 2026.
This incident has been resolved, and our support team will be following up with affected customers.
Affected components
Realtime 2.0
Update timeline
- investigating Sep 29, 2026, 05:22 PM UTC
We are currently investigating batch export jobs failing to load data into Reactor in the US (AWS) region. Data updates will be delayed up to 24 hours. We will update status in one hour.
- monitoring Sep 29, 2026, 06:20 PM UTC
A fix has been implemented and we have observed that jobs are succeeding.
- resolved Sep 29, 2026, 09:18 PM UTC
This incident has been resolved, and our support team will be following up with affected customers.
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