Treasure Data incident

[AP02 region] Treasure Insights Performance degraded

Resolved after 5 hours 10 minutes, affecting Insights, on July 2, 2025.

monitoring Jul 02, 2025, 07:17 AM UTC

We identified the cause of the performance degradation, and we fixed it. We confirmed our metrics are back to normal. We're keeping the monitor.

Started
Jul 02, 2025, 02:53 AM UTC
Resolved
Jul 02, 2025, 08:03 AM UTC
Duration
5h 10m
Detected by Pingoru
Jul 02, 2025, 02:53 AM UTC

Affected components

Insights

Update timeline

  1. investigating Jul 02, 2025, 02:53 AM UTC

    We are currently investigating a slowdown affecting Treasure Insight on the AP02 site. As a result, you may experience longer than usual processing times, and some requests may time out or fail.

  2. monitoring Jul 02, 2025, 07:17 AM UTC

    We identified the cause of the performance degradation, and we fixed it. We confirmed our metrics are back to normal. We're keeping the monitor.

  3. resolved Jul 02, 2025, 08:03 AM UTC

    This incident has been resolved.

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