Resolved after 21 hours 59 minutes, affecting Boleto Payin, on March 2, 2026.
The incident affecting boleto registration and cancellation at Nuclea has been fully resolved. All pending cancellations and registration were successfully processed, and boleto registration is operating normally.
Affected components
Update timeline
- identified Mar 02, 2026, 07:11 PM UTC
We have identified an issue affecting the creation and cancellation of boletos at Núclea. Our team is actively working with Núclea to determine the root cause and resolve the problem as quickly as possible.
- monitoring Mar 03, 2026, 01:04 PM UTC
Registration and cancellation of boletos are now functioning normally. All boletos that were in the process of cancellation have been successfully canceled. We are currently working on registering the boletos that were pending registration and are not yet past due. We will continue to monitor the situation and provide further updates as needed.
- resolved Mar 03, 2026, 05:10 PM UTC
The incident affecting boleto registration and cancellation at Nuclea has been fully resolved. All pending cancellations and registration were successfully processed, and boleto registration is operating normally.
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