Resolved after 11 hours 27 minutes, affecting Envio de e-mails, on June 21, 2025.
Identificamos um problema com nosso provedor de envio de e-mails que está impedindo o envio de mensagens como: comprovantes, notificações de lote, recuperação de senha, códigos de autenticação, entre outras. Estamos em contato com o fornecedor e trabalhando ativamente para que a situação seja resolvida o mais breve possível. --- We’ve identified an issue with our email delivery provider that is currently preventing the sending of messages such as receipts, batch notifications, password recovery emails, authentication codes, and others. We are already in contact with the provider and actively working to resolve the issue as quickly as possible.
Affected components
Update timeline
- identified Jun 21, 2025, 12:20 AM UTC
Identificamos um problema com nosso provedor de envio de e-mails que está impedindo o envio de mensagens como: comprovantes, notificações de lote, recuperação de senha, códigos de autenticação, entre outras. Estamos em contato com o fornecedor e trabalhando ativamente para que a situação seja resolvida o mais breve possível. --- We’ve identified an issue with our email delivery provider that is currently preventing the sending of messages such as receipts, batch notifications, password recovery emails, authentication codes, and others. We are already in contact with the provider and actively working to resolve the issue as quickly as possible.
- resolved Jun 21, 2025, 11:48 AM UTC
This incident has been resolved.
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