Resolved after 19 minutes, on November 18, 2025.
In the EU region, our Consent Backend API experienced a major outage for approximately 19 minutes. During this time, calls to update the user's preferences would have failed with a 500 error status code. We are still investigating the scope of impact, but at this time we expect this issue to self-heal, as the Consent clients have built-in retries.
Update timeline
- resolved Nov 18, 2025, 12:00 AM UTC
In the EU region, our Consent Backend API experienced a major outage for approximately 19 minutes. During this time, calls to update the user's preferences would have failed with a 500 error status code. We are still investigating the scope of impact, but at this time we expect this issue to self-heal, as the Consent clients have built-in retries.
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