Transcend incident

Consent Backend Sync Routes

Resolved after 34 minutes, on March 17, 2026.

resolved Mar 17, 2026, 06:14 PM UTC

Our Consent backend API "/sync" (GET and POST routes) experienced a brief service disruption between 17:20 UTC and 17:34 UTC on March 17 2026. During this time, calls to update or retrieve user preferences from the client-side arigap.js script may have failed with a 500 error status code. The issue has since been resolved and the service is operating normally.

Started
Mar 17, 2026, 05:00 PM UTC
Resolved
Mar 17, 2026, 05:34 PM UTC
Duration
34m
Detected by Pingoru
Mar 17, 2026, 05:00 PM UTC

Update timeline

  1. resolved Mar 17, 2026, 06:14 PM UTC

    Our Consent backend API "/sync" (GET and POST routes) experienced a brief service disruption between 17:20 UTC and 17:34 UTC on March 17 2026. During this time, calls to update or retrieve user preferences from the client-side arigap.js script may have failed with a 500 error status code. The issue has since been resolved and the service is operating normally.

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