Transcend incident

US-based Airgap.js telemetry is down

Resolved after 16 hours 35 minutes, affecting Backend API - US, on May 12, 2026.

investigating May 12, 2026, 10:11 PM UTC

Telemetry for airgap.js is down for all US based organizations. We're investigating the root cause and will provide an update soon

Started
May 12, 2026, 06:00 AM UTC
Resolved
May 12, 2026, 10:36 PM UTC
Duration
16h 35m
Detected by Pingoru
May 12, 2026, 06:00 AM UTC

Affected components

Backend API - US

Update timeline

  1. investigating May 12, 2026, 10:11 PM UTC

    Telemetry for airgap.js is down for all US based organizations. We're investigating the root cause and will provide an update soon

  2. resolved May 12, 2026, 10:36 PM UTC

    This incident has been resolved.

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