Resolved after 3 hours 45 minutes, affecting Backend API - EU and Backend API - US, on May 5, 2026.
We are continuing to monitor for any further issues.
Affected components
Backend API - EUBackend API - US
Update timeline
- investigating May 05, 2026, 01:04 PM UTC
We are currently investigating an issue causing increased latency and intermittent timeouts across our backend API services. Users may experience slower response times or occasional request failures when interacting with the platform.
- investigating May 05, 2026, 02:15 PM UTC
We are continuing to investigate this issue.
- monitoring May 05, 2026, 02:52 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 05, 2026, 02:53 PM UTC
We are continuing to monitor for any further issues.
- resolved May 05, 2026, 04:49 PM UTC
This incident has been resolved.
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