Transcend incident

Admin Dashboard failing to load

Resolved after 58 minutes, affecting Admin Dashboard - EU, on July 25, 2025.

investigating Jul 25, 2025, 01:20 PM UTC

The Admin Dashboard is fully operational. Pages no longer hang in a loading state.

Started
Jul 25, 2025, 12:23 PM UTC
Resolved
Jul 25, 2025, 01:21 PM UTC
Duration
58m
Detected by Pingoru
Jul 25, 2025, 12:23 PM UTC

Affected components

Admin Dashboard - EU

Update timeline

  1. investigating Jul 25, 2025, 12:23 PM UTC

    We are currently investigating performance issues with our Admin Dashboard

  2. investigating Jul 25, 2025, 12:23 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 25, 2025, 12:27 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 25, 2025, 12:51 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jul 25, 2025, 12:54 PM UTC

    The Admin Dashboard is operational. Some pages for some organizations remain in the loading state indefinitely. Interacting with the navigational sidebar can prompt pages to load. We are continuing to investigate this issue.

  6. investigating Jul 25, 2025, 01:20 PM UTC

    The Admin Dashboard is fully operational. Pages no longer hang in a loading state.

  7. resolved Jul 25, 2025, 01:21 PM UTC

    This incident has been resolved.

Your product runs on more than Transcend

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →