TrackTik incident

Service Impact on our US West zone

Resolved after 48 minutes, affecting TrackTik US, on January 31, 2025.

monitoring Jan 31, 2025, 10:14 PM UTC

The platform has been restored, and we are actively monitoring the recovery process.

Started
Jan 31, 2025, 09:31 PM UTC
Resolved
Jan 31, 2025, 10:19 PM UTC
Duration
48m
Detected by Pingoru
Jan 31, 2025, 09:31 PM UTC

Affected components

TrackTik US

Update timeline

  1. identified Jan 31, 2025, 10:01 PM UTC

    We detected a service-impacting incident at 4:30 PM ET, in the US-West region (California) which our team is actively addressing. The impact is limited to customers in the West coast region of the continental US. The service is in the process of recovering and is expected to resume shortly.

  2. monitoring Jan 31, 2025, 10:14 PM UTC

    The platform has been restored, and we are actively monitoring the recovery process.

  3. resolved Jan 31, 2025, 10:19 PM UTC

    This incident is resolved.

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