TPx Communications incident
Fiber Outage Redding Northern California Area
Resolved after 2 hours 7 minutes, affecting TPx Internet Access, on October 16, 2026.
Service restoration has been verified, TPx has resolved this incident. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Affected components
Update timeline
- identified Oct 16, 2026, 07:51 PM UTC
TPx has identified a network event impacting customer services TPx has engaged AT&T on a suspected fiber outage in the Northern California area. AT&T is engaging their fiber optic team to investigate. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- monitoring Oct 16, 2026, 08:47 PM UTC
We are seeing seeing services restored. However, we are waiting for confirmation from AT&T. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- resolved Oct 16, 2026, 09:58 PM UTC
Service restoration has been verified, TPx has resolved this incident. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
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