What is TPx Communications's uptime?

Over the last 90 days, TPx Communications reported 98.61% uptime on its official status page. That figure is calculated from the public incident timeline at https://tpxcommunications.statuspage.io, each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see TPx Communications's uptime history rolling forward in real time.

Has TPx Communications had outages in 2026?

Yes, TPx Communications has had 12 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last TPx Communications outage?

The most recent TPx Communications incident was "Los Angeles Spectrum Outage", which started on October 27, 2026 and was resolved on October 27, 2026. Pingoru captured this directly from https://tpxcommunications.statuspage.io. See the full incident card above for affected components and the update timeline.

How often does TPx Communications have outages?

Based on the last 90 days, TPx Communications averages 4.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components: so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is TPx Communications's status page?

TPx Communications's official status page is https://tpxcommunications.statuspage.io. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on, so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is TPx Communications down right now?

TPx Communications is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment TPx Communications reports a change. Current status is based on 26 tracked services.

How does Pingoru know if TPx Communications is down?

We read https://tpxcommunications.statuspage.io directly, using TPx Communications's own status page. If the vendor reports an incident, you see it within one check cycle, not after someone manually marks the page as down.

Where can I get notified when TPx Communications has an outage?

Create a free Pingoru account and add TPx Communications as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

TPx Communications's status page says the service is up, but I'm having issues. What's wrong?

Three common reasons: • A real TPx Communications incident that hasn't been acknowledged on their public status page yet, vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers. These rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real TPx Communications issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official TPx Communications status?

We use TPx Communications's own status page at https://tpxcommunications.statuspage.io and cross-reference their homepage (https://tpxcommunications.com). Nothing is read in a way the vendor hasn't explicitly made public. We use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Partial Outage" mean?

TPx Communications has a partial outage. One or more components are down, but the rest of the service is operational.

Is TPx Communications down?

Last checked 2m ago

Current status

TPx Communications is having a partial outage

Active incident: ConnectWise Cloud Backup Service Interruption

Get alerts when TPx Communications breaks → View TPx Communications outage history →

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Official status page: tpxcommunications.statuspage.io
Checked every 5 minutes
26 components tracked

TPx Communications is reporting a partial outage right now (last checked 2m ago). Some components are affected; others remain operational.

Real-time TPx Communications status, recent outages, and incident history: pulled directly from TPx Communications's official status page at tpxcommunications.statuspage.io every 5 minutes. Pingoru tracks 26 TPx Communications services and has captured 13 incidents in the last 90 days (98.61% uptime). Get email, Slack, Discord, or webhook alerts the moment TPx Communications reports a new incident, free for 3 monitors, no credit card.

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TPx Communications uptime 98.61% uptime · past 90 days

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Active incident 1

ConnectWise Cloud Backup Service Interruption

Ongoing ● 11d 19h

Started Oct 19, 2026, 08:48 PM UTC

Microsoft 365
Timeline · 9 updates
- monitoring · Oct 19, 2026, 08:48 PM UTC
  
  ConnectWise has reported a security incident affecting its SkyKick Cloud Backup service. As a precaution, ConnectWise has temporarily suspended the service while its investigation and remediation efforts continue. This interruption affects TPx Microsoft 365 customers with the Optimum service level, as well as customers who have purchased SkyKick/ConnectWise Cloud Backup as a standalone add-on. During this interruption, scheduled backups, access to backup archives, and restoration capabilities are unavailable. TPx is monitoring the situation and coordinating with ConnectWise as it works to restore the affected services. A restoration timeframe has not yet been confirmed. For the latest information, please refer to the ConnectWise Security Advisory at https://www.connectwise.com/company/trust/advisories If you have questions or need assistance, please contact TPx Support at at portal.tpx.com
- monitoring · Oct 19, 2026, 08:54 PM UTC
  
  We are continuing to monitor for any further issues.
- monitoring · Oct 20, 2026, 09:57 PM UTC
  
  ConnectWise has completed a full reset of all accounts and credentials in the affected Cloud Backup environment. They are continuing to monitor and are completing security validation before moving to the next phase. ConnectWise engineering and operations teams are preparing the next step to restore services in controlled phases. Each step will proceed only after passing a security review. They will focus on restoral of their core infrastructure first. For the latest information, please refer to the ConnectWise Security Advisory at https://www.connectwise.com/company/trust/advisories If you have questions or need assistance, please contact TPx Support at https://www.tpx.com/contact-us
- monitoring · Oct 21, 2026, 09:57 PM UTC
  
  ConnectWise has begun restoring its Cloud Backup service in controlled phases, with each phase subject to security validation. Full service availability has not yet been restored. TPx is actively performing technical investigation and remediation activities recommended by ConnectWise. While progress is being made, a timeframe for completing these activities and fully restoring service has not yet been confirmed. For the latest information, please refer to the ConnectWise Security Advisory at https://www.connectwise.com/company/trust/advisories If you have questions or need assistance, please contact TPx Support at https://www.tpx.com/contact-us
- monitoring · Oct 22, 2026, 11:49 PM UTC
  
  TPx technical teams are actively investigating affected customer Microsoft 365 environments, assessing potential security impacts, and taking appropriate remediation measures. We're also working directly with ConnectWise to drive progress toward service restoration. ConnectWise continues to restore its Cloud Backup service in controlled phases, with each phase subject to security validation. Once we've completed our review of an affected customer's environment, TPx Support will contact them directly through a support case with the results and any additional steps that may be needed. For the latest information, please refer to the ConnectWise Security Advisory at https://www.connectwise.com/company/trust/advisories If you have questions or need assistance, please contact TPx Support at https://www.tpx.com/contact-us
- monitoring · Oct 22, 2026, 11:49 PM UTC
  
  We are continuing to monitor for any further issues.
- monitoring · Oct 22, 2026, 11:50 PM UTC
  
  TPx technical teams are actively investigating affected customer Microsoft 365 environments, assessing potential security impacts, and taking appropriate remediation measures. We're also working directly with ConnectWise to drive progress toward service restoration. ConnectWise continues to restore its Cloud Backup service in controlled phases, with each phase subject to security validation. Once we've completed our review of an affected customer's environment, TPx Support will contact them directly through a support case with the results and any additional steps that may be needed. For the latest information, please refer to the ConnectWise Security Advisory at https://www.connectwise.com/company/trust/advisories If you have questions or need assistance, please contact TPx Support at https://www.tpx.com/contact-us
- monitoring · Oct 26, 2026, 11:17 PM UTC
  
  TPx technical teams continue investigating affected customer Microsoft 365 environments, assessing potential security impacts, and taking appropriate remediation measures. We're communicating directly with customers through individual support cases as our reviews progress and sharing findings and any necessary next steps. Customers should continue to leave affected ConnectWise or SkyKick application connections disabled and should not reconnect or reauthorize them unless directed by TPx. ConnectWise continues its efforts to restore Cloud Backup services. Its current plan is to restore access to existing backup data first, followed by a phased process to reconnect customers and resume normal backup operations. Testing and security validation remain underway, and full service availability has not yet been restored. We continue to work directly with ConnectWise on service restoration. A confirmed timeframe for full restoration is not yet available. For the latest information, please refer to the ConnectWise Security Advisory at https://www.connectwise.com/company/trust/advisories If you have questions or need assistance, please contact TPx Support at https://www.tpx.com/contact-us
- monitoring · Oct 29, 2026, 10:01 PM UTC
  
  TPx continues to actively investigate all customer Microsoft 365 environments that use the impacted ConnectWise Cloud Backup service, assessing potential security impacts and taking appropriate remediation measures. Support cases have been opened for all customers using this service, and we're sharing investigation results and any necessary next steps directly through those cases as our reviews are completed. ConnectWise announced on October 28 that it is beginning phased restoration of its Cloud Backup service using a new, security-hardened application. This process requires Microsoft 365 environments to be reauthorized before backup and restoration operations can resume. TPx will coordinate the reauthorization process through existing customer support cases, including any steps that require customer involvement. The availability of ConnectWise's restoration process does not mean that backups have resumed for all TPx customers. Customers should not re-enable previously disabled ConnectWise or SkyKick applications and should await TPx guidance before making changes to their connections. TPx continues to work directly with ConnectWise as restoration progresses. Our customer security investigations also remain underway, and we'll continue providing updates as meaningful developments occur. For the latest information, please refer to the ConnectWise Security Advisory at https://www.connectwise.com/company/trust/advisories If you have questions or need assistance, please contact TPx Support at https://www.tpx.com/contact-us , or you can also respond via the associated case provided to you by our Support Team.
Latest: TPx continues to actively investigate all customer Microsoft 365 environments that use the impacted ConnectWise Cloud Backup service, assessing potential security impacts and takin…

Recent outages & incidents

Past 90 days

Los Angeles Spectrum Outage

Resolved 4h 3m

Started Oct 27, 2026, 02:36 AM UTC · Resolved Oct 27, 2026, 06:40 AM UTC

TPx Internet Access
Timeline · 3 updates
- investigating · Oct 27, 2026, 02:36 AM UTC
  
  TPx has identified a network event impacting customer services utilizing Spectrum circuits. TPx is currently engaged investigating the issue. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- monitoring · Oct 27, 2026, 05:24 AM UTC
  
  Our proactive alerting systems identified multiple customer services impacted on the Spectrum network across various locations in CA. We engaged Spectrum, who acknowledged the event and investigated the reported multi-node outage. During troubleshooting, Spectrum repaired and rebooted the affected device(s), which successfully restored service to all impacted customers. Service restoration has been verified, and the outage has been resolved at 9:12 PM PDT. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
- resolved · Oct 27, 2026, 06:40 AM UTC
  
  Spectrum identified issues affecting multiple network nodes and completed the necessary corrective actions, including repairing and rebooting the impacted equipment. Following these remediation efforts, all affected customer services were successfully restored. We have verified service recovery in VCO and confirmed that all impacted customers are currently operating normally. Services remain stable, and no further issues have been observed at this time. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Latest: Spectrum identified issues affecting multiple network nodes and completed the necessary corrective actions, including repairing and rebooting the impacted equipment. Following thes…
Fiber Outage Redding Northern California Area

Resolved 2h 7m

Started Oct 16, 2026, 07:51 PM UTC · Resolved Oct 16, 2026, 09:58 PM UTC

TPx Internet Access
Timeline · 3 updates
- identified · Oct 16, 2026, 07:51 PM UTC
  
  TPx has identified a network event impacting customer services TPx has engaged AT&T on a suspected fiber outage in the Northern California area. AT&T is engaging their fiber optic team to investigate. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- monitoring · Oct 16, 2026, 08:47 PM UTC
  
  We are seeing seeing services restored. However, we are waiting for confirmation from AT&T. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- resolved · Oct 16, 2026, 09:58 PM UTC
  
  Service restoration has been verified, TPx has resolved this incident. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Latest: Service restoration has been verified, TPx has resolved this incident. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at p…
Southern California Fire Events

Resolved 3d 3h

Started Oct 16, 2026, 04:30 PM UTC · Resolved Oct 19, 2026, 07:38 PM UTC
Timeline · 2 updates
- monitoring · Oct 16, 2026, 04:30 PM UTC
  
  TPx is monitoring three fires in the Southern California Region. There is no current danger to TPx facilities. The Bryson Fire near Malibu has burned 147 acres and is at 17% containment as of Friday morning. The Peak Fire near Azusa has burned 43 acres and is 41% contained. The Henderson Fire near Camp Pendleton has burned 1,404 acres and currently at 0% contained. Please be cautious if you are near these areas as smoke may cause visibility issues. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com. We will continue to update this status page with any further information.
- resolved · Oct 19, 2026, 07:38 PM UTC
  
  California Wild Fire updates show all fires are contained and there is no further risks.
Latest: California Wild Fire updates show all fires are contained and there is no further risks.
Polycom Phone Outage

Resolved 19d 2h

Started Sep 25, 2026, 06:44 PM UTC · Resolved Oct 14, 2026, 08:48 PM UTC

UCx
Timeline · 8 updates
- identified · Sep 25, 2026, 06:44 PM UTC
  
  TPx has identified a backend provisioning issue that has impacted some Polycom phones. The Polycom phone appears to automatically reboot with no action taken and then is unable to pull the appropriate configuration to restore the phone. We have engaged our Polycom vendor who had identified the issue and is working with their Engineering Team for a resolution. We have no ETRR at this time. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- monitoring · Sep 25, 2026, 11:20 PM UTC
  
  Our Polycom vendor has implemented a fix and we are seeing positive results of phones restoring. TPx is now working on reprovisioning or factory resetting the affected phones in order for the phones to restore with the proper configuration. This will take some time and resources are being allocated to perform this work. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- monitoring · Sep 28, 2026, 04:25 PM UTC
  
  We continue to work with our customers to perform the vendor recommended fix actions. In parallel we are asking our vendor for progress on their ability to do a mass fix of the issue that they caused. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- monitoring · Sep 28, 2026, 07:17 PM UTC
  
  To help facilitate the restoration of the affected phones, we recommend contacting our Technical Support team directly. A Voice Technician will work with you to review the necessary customer actions that may help restore service to the affected phone(s) more quickly. Please call our Technical Support Line at 877-487-8349, Option 2. When calling, please have your open Case Number available so our team can quickly assist you.
- monitoring · Sep 29, 2026, 10:55 PM UTC
  
  On September 25, 2026, an issue with the Poly Lens device provisioning service affected a subset of connected Poly devices. Some affected devices received an incorrect configuration and became unable to place or receive calls. The affected provisioning function has been disabled, and additional monitoring has been implemented. No further impact has been observed since these measures were taken. We are continuing to restore service to affected devices. If you are currently unable to place or receive calls on a Poly device, please contact TPx Support so we can assist. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- monitoring · Oct 02, 2026, 04:18 PM UTC
  
  TPx continues to work through customer cases for affected phones. Last night we were able to push a bulk fix that was able to restore 30% of the known phones that were affected. Our Support Team continues to work direct with customers as new cases are created. Thank you for your patience. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- monitoring · Oct 06, 2026, 10:56 PM UTC
  
  TPx continues to work through customer cases for affected phones. We are seeing fewer new customer reports hopefully indicating that the bulk of affected phones have been restored. We will continue to provide updates until we are confident that all customers have been restored. Thank you for your patience. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- resolved · Oct 14, 2026, 08:48 PM UTC
  
  Our Support Team is working through the final cases for restoral. There have been no new cases opened in the last 24 hours. However, If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Latest: Our Support Team is working through the final cases for restoral. There have been no new cases opened in the last 24 hours. However, If you believe your service is impacted, please…
Dash Application Event

Resolved 4h

Started Sep 16, 2026, 04:01 PM UTC · Resolved Sep 16, 2026, 08:01 PM UTC

System Applications
Timeline · 3 updates
- identified · Sep 16, 2026, 04:01 PM UTC
  
  TPx has identified a network event impacting customer access to our Dash Application. The TPx IT team is currently engaged and investigating the issue. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- monitoring · Sep 16, 2026, 05:58 PM UTC
  
  TPx NOC is monitoring for updates from our IT department. They are still troubleshooting the issue. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
- resolved · Sep 16, 2026, 08:01 PM UTC
  
  IT has corrected this issue and Dash is now working as expected. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Latest: IT has corrected this issue and Dash is now working as expected. If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.…

See the full TPx Communications outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse TPx Communications outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 26 components checked every 5 minutes

53incidents recorded

31last 12 months

13last 90 days

4 daystypical duration, 12 months

The longest incident in the last year, Intermittent On Hold Dropped Calls on July 2, 2026, ran for 33 days. 1 maintenance window announced in the same period.

Most affected components, last 12 months

TPx Internet Access11
MSx WAN (SD-WAN)6
TPx Customer Portal5
Routing Infrastructure4
Microsoft 3652

Latest incidents

Los Angeles Spectrum Outage October 27, 2026 · 4 hours · degraded service
TPx has identified a network event impacting customer services utilizing Spectrum circuits. TPx is currently engaged investigating the issue. If you believe…
ConnectWise Cloud Backup Service Interruption October 19, 2026 · still open · major outage
ConnectWise has reported a security incident affecting its SkyKick Cloud Backup service. As a precaution, ConnectWise has temporarily suspended the service…
Fiber Outage Redding Northern California Area October 16, 2026 · 2 hours · degraded service
TPx has identified a network event impacting customer services TPx has engaged AT&T on a suspected fiber outage in the Northern California area. AT&T is…

Outage history

Past 90 days · 13 incidents View full outage history →

Los Angeles Spectrum Outage Resolved

Started Oct 27, 2026, 02:36 AM UTC · Resolved Oct 27, 2026, 06:40 AM UTC · 4h 3m
ConnectWise Cloud Backup Service Interruption Ongoing

Started Oct 19, 2026, 08:48 PM UTC · ● 11d 19h
Fiber Outage Redding Northern California Area Resolved

Started Oct 16, 2026, 07:51 PM UTC · Resolved Oct 16, 2026, 09:58 PM UTC · 2h 7m
Southern California Fire Events Resolved

Started Oct 16, 2026, 04:30 PM UTC · Resolved Oct 19, 2026, 07:38 PM UTC · 3d 3h
Polycom Phone Outage Resolved

Started Sep 25, 2026, 06:44 PM UTC · Resolved Oct 14, 2026, 08:48 PM UTC · 19d 2h
Dash Application Event Resolved

Started Sep 16, 2026, 04:01 PM UTC · Resolved Sep 16, 2026, 08:01 PM UTC · 4h
Test Incident Resolved

Started Sep 09, 2026, 06:28 PM UTC · Resolved Sep 09, 2026, 06:29 PM UTC · 1m
Los Angeles Internet Traffic Degradation Resolved

Started Sep 02, 2026, 05:40 PM UTC · Resolved Sep 08, 2026, 06:22 PM UTC · 6d