Togetherwork incident
[SEV-3] Settlement/Comprehensive File Delay - 3/9/2025
Notice Vendor's status page →
Resolved after 1 hour 5 minutes, affecting File Import Process - Internal and File Import Process - External, on March 9, 2025.
All regular settlement files, comprehensive reports and merchant settlement file are now available. This incident is resolved.
Affected components
File Import Process - InternalFile Import Process - External
Update timeline
- investigating Mar 09, 2025, 12:55 PM UTC
Regular settlement files, comprehensive reports and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
- resolved Mar 09, 2025, 02:00 PM UTC
All regular settlement files, comprehensive reports and merchant settlement file are now available. This incident is resolved.
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