Togetherwork incident

[SEV-3] Togetherpay Application - Planned Outage

Resolved after 19 hours 41 minutes, affecting Togetherpay Web Front-End (TPA), on October 21, 2026.

investigating Oct 21, 2026, 06:06 PM UTC

Within the next hour, the Togetherpay application will become unavailable. This outage will affect only the front-end application. The Togetherpay API and payment processing will remain operational. TogetherWork IT expects to restore the application on Monday, October 26. We will provide updates as additional information becomes available and confirm when the application has been restored.

Started
Oct 21, 2026, 06:06 PM UTC
Resolved
Oct 22, 2026, 01:47 PM UTC
Duration
19h 41m
Detected by Pingoru
Oct 21, 2026, 06:06 PM UTC

Affected components

Togetherpay Web Front-End (TPA)

Update timeline

  1. investigating Oct 21, 2026, 06:06 PM UTC

    Within the next hour, the Togetherpay application will become unavailable. This outage will affect only the front-end application. The Togetherpay API and payment processing will remain operational. TogetherWork IT expects to restore the application on Monday, October 26. We will provide updates as additional information becomes available and confirm when the application has been restored.

  2. resolved Oct 22, 2026, 01:47 PM UTC

    The Togetherpay application is fully operational. This incident is resolved.

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