Todyl incident

Degraded SIEM Loading Issues

Resolved after 2 days 7 hours, affecting SIEM Dashboard & Portal, on August 31, 2026.

resolved Sep 02, 2026, 08:42 PM UTC

This incident has been resolved. We have been monitoring overnight and throughout today and confirm normal operational state for display of data across dashboards, widgets, and integrations pages within SIEM.

Started
Aug 31, 2026, 01:00 PM UTC
Resolved
Sep 02, 2026, 08:42 PM UTC
Duration
2d 7h
Detected by Pingoru
Aug 31, 2026, 01:00 PM UTC

Affected components

SIEM Dashboard & Portal

Update timeline

  1. investigating Aug 31, 2026, 01:00 PM UTC

    We are currently investigating an issue where SIEM data loading is degrade in the Todyl portal. Data is still being ingested into SIEM, however either not displaying or has a delayed display in the UI. We will update once we have identified the root cause of the issue.

  2. identified Aug 31, 2026, 08:40 PM UTC

    We continue to experience above-average query volume which is resulting in intermittent delays with data loading into the SIEM. The problem has been identified and we are in the process of implementing changes to alleviate the resource demand. We will provide an update once the changes are implemented.

  3. monitoring Sep 01, 2026, 03:26 AM UTC

    A fix for the issue impacting the display of data has been implemented. We will continue to monitor to see if there are any further challenges. We will resolve once fully confirmed.

  4. resolved Sep 02, 2026, 08:42 PM UTC

    This incident has been resolved. We have been monitoring overnight and throughout today and confirm normal operational state for display of data across dashboards, widgets, and integrations pages within SIEM.

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