Is Todyl down?

Last checked 3m ago
Current status
Todyl is having a partial outage

Active incident: SIEM and Cases Loading Issues

Official status page: http://status.todyl.com · Polled every 5 minutes · 47 components tracked

Todyl is reporting a partial outage right now (last checked 3m ago). Some components are affected; others remain operational.

Real-time Todyl status, recent outages, and incident history — pulled directly from Todyl's official status page at http://status.todyl.com every 5 minutes. Pingoru tracks 47 Todyl services and has captured 29 incidents in the last 90 days (99.36% uptime). Get email, Slack, Discord, or webhook alerts the moment Todyl reports a new incident — free for 5 monitors, no credit card.

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Todyl uptime 99.36% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 2h 25m
    Started Sep 16, 2026, 01:47 PM UTC
    Todyl.com & Management PortalSIEM Dashboard & Portal
    Timeline · 1 update
    • investigating · Sep 16, 2026, 01:47 PM UTC

      We are currently conducting an active investigation into an issue affecting our SIEM platform. Users may be experiencing delays or failures when loading SIEM results. As a result of this delay, cases may also appear delayed or time out in the portal. Our team is aware of the impact and is actively investigating the affected components. Further updates will be provided as more information becomes available.

    Latest: We are currently conducting an active investigation into an issue affecting our SIEM platform. Users may be experiencing delays or failures when loading SIEM results. As a result o…

Recent outages & incidents

Past 90 days
  1. Resolved 22h 54m
    Started Sep 02, 2026, 03:15 PM UTC · Resolved Sep 03, 2026, 02:10 PM UTC
    Hong KongSingapore, SINTokyo, JPNAuckland, NZ
    Timeline · 3 updates
    • identified · Sep 02, 2026, 03:15 PM UTC

      Due to an upstream outage at the LA PoP, we are seeing intermittent connectivity challenges across several routes to other PoPs.  We have identified the impacted routes and are working on options to improve performance.  Will update as soon as we have more information.

    • monitoring · Sep 02, 2026, 05:50 PM UTC

      This incident appears to be directly related to the Cogent fiber cuts (https://ecogent.cogentco.com/network-status) that are impacting traffic in the region. We have seen improvements as traffic gets rerouted in the region, but it appears that the Aukland PoP is still impacted. We will continue to monitor and update as we have more information.

    • resolved · Sep 03, 2026, 02:10 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2d 7h
    Started Aug 31, 2026, 01:00 PM UTC · Resolved Sep 02, 2026, 08:42 PM UTC
    SIEM Dashboard & Portal
    Timeline · 4 updates
    • investigating · Aug 31, 2026, 01:00 PM UTC

      We are currently investigating an issue where SIEM data loading is degrade in the Todyl portal. Data is still being ingested into SIEM, however either not displaying or has a delayed display in the UI. We will update once we have identified the root cause of the issue.

    • identified · Aug 31, 2026, 08:40 PM UTC

      We continue to experience above-average query volume which is resulting in intermittent delays with data loading into the SIEM. The problem has been identified and we are in the process of implementing changes to alleviate the resource demand. We will provide an update once the changes are implemented.

    • monitoring · Sep 01, 2026, 03:26 AM UTC

      A fix for the issue impacting the display of data has been implemented. We will continue to monitor to see if there are any further challenges. We will resolve once fully confirmed.

    • resolved · Sep 02, 2026, 08:42 PM UTC

      This incident has been resolved. We have been monitoring overnight and throughout today and confirm normal operational state for display of data across dashboards, widgets, and integrations pages within SIEM.

    Latest: This incident has been resolved. We have been monitoring overnight and throughout today and confirm normal operational state for display of data across dashboards, widgets, and int…

  3. Resolved 1d 7h
    Started Aug 27, 2026, 08:22 PM UTC · Resolved Aug 29, 2026, 03:39 AM UTC
    SIEM Dashboard & Portal
    Timeline · 5 updates
    • investigating · Aug 27, 2026, 08:22 PM UTC

      We are currently investigating an issue where SIEM data is not loading in the Todyl portal. Data is still being ingested into SIEM, just not displayed in the UI. We will update once we have identified the root cause of the issue.

    • identified · Aug 28, 2026, 02:26 PM UTC

      We are currently experiencing above-average query volume which is resulting in intermittent delays with data loading into the SIEM. Additional resources have been allocated to the system and conditions have improved; however, the service remains in a degraded state. We are continuing to investigate the root cause and will provide a follow-up update within 2-3 hours

    • identified · Aug 28, 2026, 08:32 PM UTC

      Todyl Engineering team has identified timing and resource adjustments for this issue and we are rolling out the necessary changes in the coming hour. We will post another update here after the remediation steps are validated.

    • monitoring · Aug 28, 2026, 11:02 PM UTC

      Implemented changes has significantly improved the degradation, and the system is on its way to normal operational state. Changing status to monitoring.

    • resolved · Aug 29, 2026, 03:39 AM UTC

      Todyl has been monitoring since implementing the changes a few hours ago. Everything is looking to be back to normal operational state, marking this issue as resolved.

    Latest: Todyl has been monitoring since implementing the changes a few hours ago. Everything is looking to be back to normal operational state, marking this issue as resolved.

  4. Resolved 12h 27m
    Started Aug 26, 2026, 04:58 PM UTC · Resolved Aug 27, 2026, 05:25 AM UTC
    Todyl.com & Management Portal
    Timeline · 4 updates
    • investigating · Aug 26, 2026, 04:58 PM UTC

      We are currently investigating some replication delays on internal servers. These delays can possibly cause errors when creating or updating configurations in the Todyl portal. Will update here when we have identified a resolution.

    • identified · Aug 26, 2026, 06:43 PM UTC

      We identified an issue creating some replication delays on internal servers. These delays can possibly cause errors when creating or updating configurations in the Todyl portal. Will update here when we have implemented a resolution.

    • monitoring · Aug 27, 2026, 05:13 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 27, 2026, 05:25 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 6h 42m
    Started Aug 20, 2026, 03:50 PM UTC · Resolved Aug 20, 2026, 10:32 PM UTC
    Secure Global Network
    Timeline · 4 updates
    • investigating · Aug 20, 2026, 03:50 PM UTC

      Investigating intermittent reported SASE tunnel errors. Please let technical support know if you are experiencing any tunnel issues. We will update here with more information shortly.

    • identified · Aug 20, 2026, 04:39 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Aug 20, 2026, 05:16 PM UTC

      A fix has been implemented and we are monitoring tunnels for any other issues. Please let us know if you are experiencing any further challenges.

    • resolved · Aug 20, 2026, 10:32 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Todyl outage history

12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 17 incidents View full outage history →