Tines incident

Some Tines cloud tenants are returning 50x errors

Resolved after 236 days 3 hours, on September 2, 2025.

monitoring Sep 02, 2025, 08:22 PM UTC

2025-09-02 21:45:00 UTC Operational [Resolved] The issue has been resolved. Thank you for your patience as we resolved this issue. 2025-09-02 21:35:23 UTC Operational [Monitoring] We have deployed a fix and are continuing to monitor the issue. Thank you for your patience as we resolved this issue. We apologize for any inconvenience this may have caused. 2025-09-02 21:02:35 UTC Partial outage [Identified] We have identified a possible cause for the issue and are working towards a resolution. Thank you for your patience as we work to resolve this issue. We apologize for any inconvenience this has caused. 2025-09-02 19:18:00 UTC Partial outage [Investigating] Some cloud tenants are showing errors when loading Tines. We are currently working on resolving the issue. We apologize for any inconvenience caused.

Started
Sep 02, 2025, 08:22 PM UTC
Resolved
Apr 26, 2026, 11:28 PM UTC
Duration
236d 3h
Detected by Pingoru
Sep 02, 2025, 08:22 PM UTC

Update timeline

  1. monitoring Sep 02, 2025, 08:22 PM UTC

    2025-09-02 21:45:00 UTC Operational [Resolved] The issue has been resolved. Thank you for your patience as we resolved this issue. 2025-09-02 21:35:23 UTC Operational [Monitoring] We have deployed a fix and are continuing to monitor the issue. Thank you for your patience as we resolved this issue. We apologize for any inconvenience this may have caused. 2025-09-02 21:02:35 UTC Partial outage [Identified] We have identified a possible cause for the issue and are working towards a resolution. Thank you for your patience as we work to resolve this issue. We apologize for any inconvenience this has caused. 2025-09-02 19:18:00 UTC Partial outage [Investigating] Some cloud tenants are showing errors when loading Tines. We are currently working on resolving the issue. We apologize for any inconvenience caused.

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