Tines Outage History
Tines is up right nowPingoru has recorded 41 incidents for Tines: 33 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 223 of 720 (31%) |
| May 2026 | 2 | 1 of 744 (0%) |
| June 2026 | 2 | 1 of 720 (0%) |
| July 2026 | 1 | 264 of 744 (35%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 1 of 565 (0%) |
Incidents, newest first
Major October 6, 2026 Possible performance issues for Tines tenants hosted us1 32m
Started Oct 06, 2026, 10:35 AM UTC· resolved Oct 06, 2026, 11:08 AM UTC
No vendor updates were posted for this incident.
Major August 26, 2026 Tines Stories: Possible Crowdstrike Authentication Failures 44m
Started Aug 26, 2026, 04:15 PM UTC· resolved Aug 26, 2026, 05:00 PM UTC
No vendor updates were posted for this incident.
Major July 2, 2026 Potential impact to self hosted customers who adopted Helm charts prior to January 26, 2026. 10d 23h
Started Jul 02, 2026, 11:39 PM UTC· resolved Jul 13, 2026, 11:30 PM UTC
No vendor updates were posted for this incident.
Major June 24, 2026 "Could not load build panel" Error In Run Script Action Build Panel 1h 7m
Started Jun 24, 2026, 03:20 PM UTC· resolved Jun 24, 2026, 04:27 PM UTC
No vendor updates were posted for this incident.
Minor June 4, 2026 Possible performance issues for Tines tenants hosted euWest1a 15m
Started Jun 04, 2026, 08:46 AM UTC· resolved Jun 04, 2026, 09:02 AM UTC
No vendor updates were posted for this incident.
Major May 12, 2026 Tunnel UI and health checks failing 42m
Started May 12, 2026, 04:50 PM UTC· resolved May 12, 2026, 05:32 PM UTC
No vendor updates were posted for this incident.
Major May 11, 2026 Issues Authenticating into Tenants 15m
Started May 11, 2026, 05:20 PM UTC· resolved May 11, 2026, 05:35 PM UTC
No vendor updates were posted for this incident.
Minor April 17, 2026 Delayed Action Runs - US1 Stack 4h 31m
Started Apr 17, 2026, 04:59 PM UTC· resolved Apr 17, 2026, 09:31 PM UTC
No vendor updates were posted for this incident.
Major February 25, 2026 Tines Image Registry Unavailable 48m
Started Feb 25, 2026, 02:49 PM UTC· resolved Feb 25, 2026, 03:37 PM UTC
No vendor updates were posted for this incident.
Major February 19, 2026 Possible Slow Action Run Processing on Self-Hosted Version 39.0.0+ 21h 15m
Started Feb 19, 2026, 12:05 AM UTC· resolved Feb 19, 2026, 09:21 PM UTC
No vendor updates were posted for this incident.
Major February 10, 2026 Intermittent Errors With Login 1h 29m
Started Feb 10, 2026, 09:18 PM UTC· resolved Feb 10, 2026, 10:48 PM UTC
No vendor updates were posted for this incident.
Major February 10, 2026 Self hosted tenants unable to create new credentials via Connect Flow 15d 2h
Started Feb 10, 2026, 05:22 PM UTC· resolved Feb 25, 2026, 08:06 PM UTC
No vendor updates were posted for this incident.
Minor February 6, 2026 Notification of Scheduled Maintenance for all cloud tenants excluding ap-southeast-2(AWS Sydney) 79d 8h
Started Feb 06, 2026, 02:35 PM UTC· resolved Apr 26, 2026, 11:28 PM UTC
- monitoring Feb 06, 2026, 02:35 PM UTC
2026-02-21 16:00:00 UTC Operational [Maintenance complete] Service upgrade complete. Thank you for your patience as we completed the maintenance. 2026-02-21 14:00:00 UTC Operational [In maintenance] We are currently upgrading our services for all our cloud tenants, excluding ap-southeast-2 (AWS Sydney) The work should take approximately two hours. What to Expect: 1. Event processing and all other functionality will continue uninterrupted 2. Active UI sessions will be disconnected during the update 3. Users will need to sign back in during the maintenance window Please visit https://status.tines.com/ for details Thank you for your patience as we complete the maintenance. 2026-02-06 14:35:00 UTC Operational [Maintenance scheduled] Affected Tenants: All Tines cloud tenants, excluding ap-southeast-2 (AWS Sydney) Maintenance Window: February 21st 14:00 UTC – 16:00 UTC What to Expect: 1. Event processing and all other functionality will continue uninterrupted 2. Active UI sessions will be disconnected during the update 3. Users can sign back in during the maintenance window Check Your Region: To determine if this maintenance affects your tenant, visit https:///info to see your hosting region. Questions? Please visit https://status.tines.com/ for details Contact our support team using any method listed at https://www.tines.com/getting-answers-to-your-tines-questions/
Minor January 30, 2026 Notification of Scheduled Maintenance for ap-southeast-2(AWS Sydney) 86d 8h
Started Jan 30, 2026, 03:24 PM UTC· resolved Apr 26, 2026, 11:28 PM UTC
- monitoring Jan 30, 2026, 03:24 PM UTC
2026-02-13 18:00:00 UTC Operational [Maintenance complete] Service upgrade complete. Thank you for your patience as we completed the maintenance. 2026-02-13 16:00:00 UTC Operational [In maintenance] We are currently upgrading our services for our multitenant stack in ap-southeast-2 (AWS Sydney) The work should take approximately two hours. What to Expect: 1. Event processing and all other functionality will continue uninterrupted 2. Active UI sessions will be disconnected during the update 3. Users will need to sign back in during the maintenance window Please visit https://status.tines.com/ for details Thank you for your patience as we complete the maintenance. 2026-01-30 15:30:00 UTC Operational [Maintenance scheduled] Scheduled Maintenance Notification Affected Tenants: Tines tenants hosted on the sydney1 multi-tenant stack in ap-southeast-2 (AWS Sydney) Maintenance Window: February 14th, 03:00 AEST – 05:00 AEST What to Expect: 1. Event processing and all other functionality will continue uninterrupted 2. Active UI sessions will be disconnected during the update 3. Users will need to sign back in during the maintenance window Check Your Region: To determine if this maintenance affects your tenant, visit https:///info to see your hosting region. Questions? Please visit https://status.tines.com/ for details Contact our support team using any method listed at https://www.tines.com/getting-answers-to-your-tines-questions/
Minor January 22, 2026 Delayed Action Runs - Multi-Tenant Stacks 94d 3h
Started Jan 22, 2026, 08:15 PM UTC· resolved Apr 26, 2026, 11:28 PM UTC
- monitoring Jan 22, 2026, 08:15 PM UTC
2026-01-22 19:03:00 UTC Degraded performance [Resolved] Impact: Cloud tenants on Multi-Tenant (shared) stacks/infrastructure. Summary: Some tenants on shared stacks experienced delayed action runs from 16:09 - 19:03 UTC January 22, 2026. Resolution: The issue was resolved at 19:03 UTC. We apologize for any inconvenience this may have caused. If you have any questions, please contact Tines support. 2026-01-22 18:31:00 UTC Degraded performance [Investigating] Impact: Cloud tenants on Multi-Tenant (shared) stacks/infrastructure. Summary: Some tenants on shared stacks experienced delayed action runs from 16:09 - 19:03 UTC January 22, 2026. Resolution: The issue was resolved at 19:03 UTC. We apologize for any inconvenience this may have caused. If you have any questions, please contact Tines support.
Major January 16, 2026 Update/Get a JSON Resource API Endpoint Down 100d 8h
Started Jan 16, 2026, 03:22 PM UTC· resolved Apr 26, 2026, 11:28 PM UTC
- monitoring Jan 16, 2026, 03:22 PM UTC
2026-01-16 14:30:00 UTC Operational [Resolved] First Detected: January 16, 2025 14:30 UTC Resolved January 16, 2025 15:12 UTC Impact: Tines Actions or direct API requests using either the Get or Update a JSON Resource API endpoints made via Tenant Owner Service Accounts failed with a 500 response code. Current Status: The issue has been resolved as of 15:12 UTC We apologize for any inconvenience this may cause. Please contact Tines support with any questions related to this issue.
Minor December 31, 2025 Delayed Action Runs - euWest1A Region 2h 9m
Started Dec 31, 2025, 08:50 AM UTC· resolved Dec 31, 2025, 11:00 AM UTC
No vendor updates were posted for this incident.
Minor December 18, 2025 US-West-2 Email Service Issues - December 18, 2025 129d 9h
Started Dec 18, 2025, 01:38 PM UTC· resolved Apr 26, 2026, 11:28 PM UTC
- monitoring Dec 18, 2025, 01:38 PM UTC
2025-12-18 12:53:00 UTC Operational [Resolved] Problem Resolved and Operational Impact: US-West-2 region only Summary: Between 12:19 and 12:53 UTC on December 18, 2025, email sending was unavailable for the US-West-2 region. All other regions operated normally during this time. Event processing was unaffected. Resolution: The issue was resolved at 12:53 UTC. All email functionality has been restored to regular operation. Emails from Send Email actions were sent after a delay. Notifications and other emails will not be resent. Next Steps: Our engineering team is investigating the cause and any other possible impacts. We apologize for any inconvenience this may have caused. Please contact support if you ahve any questions. 2025-12-18 12:19:00 UTC Problem detected [Investigating] Problem Detected and Investigating Impact: US-West-2 region only Summary: Between 12:19 and 12:53 UTC on December 18, 2025, email sending was unavailable for the US-West-2 region. All other regions operated normally during this time. Event processing was unaffected. Resolution: The issue was resolved at 12:53 UTC. All email functionality has been restored to regular operation. Emails from Send Email actions were sent after a delay. Notifications and other emails will not be resent. Next Steps: Our engineering team is investigating the cause and any other possible impacts. We apologize for any inconvenience this may have caused.
Major December 17, 2025 Delayed Action Runs - US-1 Region 1h 3m
Started Dec 17, 2025, 09:51 AM UTC· resolved Dec 17, 2025, 10:55 AM UTC
No vendor updates were posted for this incident.
Major December 13, 2025 Some Tenants are unable to login using Microsoft Authentication 45m
Started Dec 13, 2025, 12:25 AM UTC· resolved Dec 13, 2025, 01:10 AM UTC
No vendor updates were posted for this incident.
Major November 17, 2025 MS Team credentials created via Tines Connect Flow auto-expired 4h 7m
Started Nov 17, 2025, 05:45 PM UTC· resolved Nov 17, 2025, 09:52 PM UTC
No vendor updates were posted for this incident.
Minor October 24, 2025 Explode mode processing delays in US1 stack between 05:05 UTC and 08:24 UTC 184d 12h
Started Oct 24, 2025, 10:28 AM UTC· resolved Apr 26, 2026, 11:28 PM UTC
- monitoring Oct 24, 2025, 10:28 AM UTC
2025-10-24 07:24:00 UTC Operational [Resolved] Between 05:05 UTC and 08:24 UTC, event transform actions in explode mode experienced processing delays and generated error logs in the US1 stack. Affected actions were automatically retried and completed. You can check your tenant's region by visiting https:///info in your browser We apologize for any inconvenience this may have caused. 2025-10-24 04:05:00 UTC Problem detected [Investigating] Between 05:05 UTC and 08:24 UTC, event transform actions in explode mode experienced processing delays and generated error logs in the US1 stack. Affected actions were automatically retried and completed. You can check your tenant's region by visiting https:///info in your browser We apologize for any inconvenience this may have caused.
Minor October 20, 2025 Degraded run script and AI action execution in US-West-2 2h 1m
Started Oct 20, 2025, 08:58 PM UTC· resolved Oct 20, 2025, 11:00 PM UTC
No vendor updates were posted for this incident.
Minor October 6, 2025 Page Navigation Issue in Workflows 202d 9h
Started Oct 06, 2025, 01:53 PM UTC· resolved Apr 26, 2026, 11:28 PM UTC
- monitoring Oct 06, 2025, 01:53 PM UTC
2025-10-06 16:07:20 UTC Operational [Resolved] A fix has been deployed for this issue. Thank you for your patience and we apologize for any inconvenience caused. 2025-10-06 15:25:52 UTC Problem detected [Resolving] We have identified the cause and are deploying a fix. Thank you for your patience as we resolve this issue. 2025-10-06 13:15:00 UTC Problem detected [Investigating] We're currently investigating an issue affecting Pages in Tines for some customers. The URL changes, but the UI does not change. Refreshing the browser advances to the next page. This is also affecting ConnectFlows in Tines. Our team is working to identify and resolve this problem. We'll provide updates as more information becomes available.
Minor September 14, 2025 Email Delivery Delayed in EU West Tenants 224d 2h
Started Sep 14, 2025, 08:56 PM UTC· resolved Apr 26, 2026, 11:28 PM UTC
- monitoring Sep 14, 2025, 08:56 PM UTC
2025-09-14 21:30:00 UTC Partial outage [Resolved] All mails have been retried and are delivering as expected. We apologize for the inconvenience caused by this incident. 2025-09-14 20:48:00 UTC Partial outage [Resolving] The root cause of the incident is resolved and emails are being delivered as normal. Emails that did not deliver are being retried across all EU stacks. 2025-09-14 18:00:00 UTC Partial outage [Investigating] Email Deliveries for emails sent by the Tines email action are currently failing for tenants in the EU West region. The team are investigating. All emails should be retried once the incident is over.