Resolved after 224 days 2 hours, on September 14, 2025.
2025-09-14 21:30:00 UTC Partial outage [Resolved] All mails have been retried and are delivering as expected. We apologize for the inconvenience caused by this incident. 2025-09-14 20:48:00 UTC Partial outage [Resolving] The root cause of the incident is resolved and emails are being delivered as normal. Emails that did not deliver are being retried across all EU stacks. 2025-09-14 18:00:00 UTC Partial outage [Investigating] Email Deliveries for emails sent by the Tines email action are currently failing for tenants in the EU West region. The team are investigating. All emails should be retried once the incident is over.
Update timeline
- monitoring Sep 14, 2025, 08:56 PM UTC
2025-09-14 21:30:00 UTC Partial outage [Resolved] All mails have been retried and are delivering as expected. We apologize for the inconvenience caused by this incident. 2025-09-14 20:48:00 UTC Partial outage [Resolving] The root cause of the incident is resolved and emails are being delivered as normal. Emails that did not deliver are being retried across all EU stacks. 2025-09-14 18:00:00 UTC Partial outage [Investigating] Email Deliveries for emails sent by the Tines email action are currently failing for tenants in the EU West region. The team are investigating. All emails should be retried once the incident is over.
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