Resolved after 29 minutes, affecting Companion Sites, on June 12, 2026.
We've realized this error is tied to end member's link scanners. When the link scanner clicks the link, it invalidates the one time click link. We are working on an end member guide to help members understand how to add these links to their security scanners.
Affected components
Update timeline
- investigating Jun 12, 2026, 03:19 PM UTC
Customers are reporting that after receiving the magic link email that they are unable to successfully login to the site. If this is you, please check out the #help channel in the Tightknit Community for more updates.
- resolved Jun 12, 2026, 03:48 PM UTC
We've realized this error is tied to end member's link scanners. When the link scanner clicks the link, it invalidates the one time click link. We are working on an end member guide to help members understand how to add these links to their security scanners.
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