Resolved after 58 minutes, affecting Dashboard and Checkout, on August 2, 2026.
Thanks for bearing with us while we fixed this. Custom domain setup has been restored.
Affected components
DashboardCheckout
Update timeline
- investigating Aug 02, 2026, 02:47 PM UTC
We are currently investigating reports of event pages and widgets on custom domains showing errors.
- investigating Aug 02, 2026, 02:51 PM UTC
We are still investigating the errors showing to users when connecting custom domains. Event pages and ticket sales are unaffected.
- identified Aug 02, 2026, 03:26 PM UTC
We are currently fixing the errors preventing connections of new custom domains to box offices.
- resolved Aug 02, 2026, 03:45 PM UTC
Thanks for bearing with us while we fixed this. Custom domain setup has been restored.
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