ThriveDesk incident

Helpcenter Sites is down

Major Vendor's status page →

Resolved after 18 minutes, affecting Services (Helpcenter Sites), on April 12, 2026.

investigating Apr 12, 2026, 11:47 PM UTC

Docs Sites went down.

Started
Apr 12, 2026, 11:47 PM UTC
Resolved
Apr 13, 2026, 12:05 AM UTC
Duration
18m
Detected by Pingoru
Apr 12, 2026, 11:47 PM UTC

Affected components

Services (Helpcenter Sites)

Update timeline

  1. investigating Apr 12, 2026, 11:47 PM UTC

    Docs Sites went down.

  2. resolved Apr 13, 2026, 12:05 AM UTC

    Docs Sites recovered.

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