ThriveDesk incident

Helpcenter Sites is down

Major Vendor's status page →

Resolved after 2 hours 50 minutes, affecting Services (Helpcenter Sites), on September 5, 2026.

investigating Sep 05, 2026, 03:55 AM UTC

Docs Sites went down.

Started
Sep 05, 2026, 01:55 AM UTC
Resolved
Sep 05, 2026, 04:46 AM UTC
Duration
2h 50m
Detected by Pingoru
Sep 05, 2026, 01:55 AM UTC

Affected components

Services (Helpcenter Sites)

Update timeline

  1. investigating Sep 05, 2026, 01:55 AM UTC

    Docs Sites went down.

  2. investigating Sep 05, 2026, 03:35 AM UTC

    Docs Sites recovered.

  3. investigating Sep 05, 2026, 03:55 AM UTC

    Docs Sites went down.

  4. resolved Sep 05, 2026, 04:46 AM UTC

    Docs Sites recovered.

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