ThreatLocker Outage History
ThreatLocker is up right nowPingoru has recorded 64 incidents for ThreatLocker: 63 in the last 12 months and 22 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 4 of 720 (1%) |
| May 2026 | 5 | 36 of 744 (5%) |
| June 2026 | 9 | 78 of 720 (11%) |
| July 2026 | 14 | 37 of 744 (5%) |
| August 2026 | 7 | 430 of 744 (58%) |
| September 2026 | 7 | 110 of 720 (15%) |
| October 2026 | 6 | 77 of 592 (13%) |
Incidents, newest first
Notice January 23, 2026 Policies Targeting Entra Groups Not Applying as Expected 11h 45m
Started Jan 23, 2026, 12:15 PM UTC· resolved Jan 24, 2026, 12:00 AM UTC
- investigating Jan 23, 2026, 12:15 PM UTC
We’ve received reports that policies using Entra groups for user targeting have stopped working across multiple instances. We are actively investigating the root cause and will update this status as soon as possible. Thank you for your patience while we work through this issue.
- identified Jan 23, 2026, 01:42 PM UTC
The issue has been identified, and we are beginning to roll out the fixes for those impacted. Once again, we appreciate your patience while we work through this issue.
- monitoring Jan 23, 2026, 03:27 PM UTC
The solutions have been deployed to all impacted parties. We are actively reviewing and monitoring the situation throughout the day to confirm stability and functionality. This post will be updated once everything is confirmed to be fully operational and stable.
- resolved Jan 24, 2026, 12:00 AM UTC
The issue has been confirmed as resolved. All systems are up and running and functioning as intended.
Minor November 24, 2025 Unified Audit Delays and Application Request Delays [Instance G] 5h 32m Portal [Instance G]
Started Nov 24, 2025, 05:08 PM UTC· resolved Nov 24, 2025, 10:40 PM UTC
- identified Nov 24, 2025, 05:08 PM UTC
We have identified an issue with sending Application Requests, and a backlog in Unified Audit logging on Instance G. The cause has been identified and a fix is currently being pushed.
- resolved Nov 24, 2025, 10:40 PM UTC
This incident has been resolved.
Minor November 24, 2025 Slowness on Instance G 30m Portal [Instance G]
Started Nov 24, 2025, 02:13 PM UTC· resolved Nov 24, 2025, 02:43 PM UTC
- investigating Nov 24, 2025, 02:13 PM UTC
We have had reports of slowness on Instance G. We are currently investigating.
- resolved Nov 24, 2025, 02:43 PM UTC
The slowness issues on instance G have now been resolved
Notice November 20, 2025 Portal Login Issues - Instances G & H 4d 1h Portal [Instance G], Portal [Instance H]
Started Nov 20, 2025, 01:44 PM UTC· resolved Nov 24, 2025, 02:44 PM UTC
- identified Nov 20, 2025, 01:44 PM UTC
We have identified an issue affecting a small number of customers logging in to Portal Instance H. We are currently working to resolve this.
- identified Nov 20, 2025, 02:44 PM UTC
If you are experiencing issues with machines not checking in, please reach out to our Cyber Hero support team with public IPs and we will get them added and prioritized
- monitoring Nov 20, 2025, 03:43 PM UTC
We've restored portal login functionality and are currently monitoring to ensure that the issue is completely resolved.
- monitoring Nov 20, 2025, 05:33 PM UTC
We've observed degraded portal login performance on instance G and are working on restoring performance.
- monitoring Nov 20, 2025, 05:44 PM UTC
We have restored login performance on instance G and are continuing to monitor its performance.
- identified Nov 21, 2025, 01:44 PM UTC
We are aware of some performance issues on instance H this morning affecting some customers. This is currently being addressed
- monitoring Nov 21, 2025, 03:10 PM UTC
All systems are fully operational at this time. We are continuing to monitor.
- resolved Nov 24, 2025, 02:44 PM UTC
This incident has been resolved.
Notice November 19, 2025 High Network Traffic to AgentAPIs 1d 18h API [Instance A], Portal [Instance A], API [Instance B], Portal [Instance B] and 24 more
Started Nov 19, 2025, 08:30 PM UTC· resolved Nov 21, 2025, 03:11 PM UTC
- investigating Nov 19, 2025, 01:36 PM UTC
We are currently aware of issues logging into the portal and we are investigating
- investigating Nov 19, 2025, 02:40 PM UTC
We are continuing to investigate this issue.
- identified Nov 19, 2025, 02:40 PM UTC
We have identified the issue and are bringing the instances and APIs back online
- monitoring Nov 19, 2025, 04:53 PM UTC
We've isolated a large number of connections and slowly introducing everyone back online. Currently 50% of our customers are back online. If you want to be prioritized, please reach out to a CyberHero.
- monitoring Nov 19, 2025, 06:01 PM UTC
We are continuing to make progress and working on identified issues.
- monitoring Nov 19, 2025, 06:29 PM UTC
We are continuing to make progress. Majority of the Instances are fully operational.
- monitoring Nov 19, 2025, 07:31 PM UTC
All systems are fully operational at this time. We are continuing to monitor.
- monitoring Nov 20, 2025, 11:40 AM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 20, 2025, 03:48 PM UTC
All systems are fully operational at this time. We are continuing to monitor.
- monitoring Nov 21, 2025, 03:04 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 21, 2025, 03:11 PM UTC
All systems are fully operational at this time
Notice November 6, 2025 Degraded performance affecting Agent APIs for Instance B, C, D, E, F, G, & H and Portal for Instance B, C, D, E, F, G, H. DNS Servers US-East and US-West are down 1d 5h Portal [Instance A], API [Instance B], Portal [Instance B], API [Instance C] and 11 more
Started Nov 06, 2025, 03:23 PM UTC· resolved Nov 07, 2025, 08:49 PM UTC
- investigating Nov 06, 2025, 02:09 PM UTC
We are currently investigating this issue.
- investigating Nov 06, 2025, 03:04 PM UTC
We are continuing to investigate this issue.
- investigating Nov 06, 2025, 03:09 PM UTC
We are currently investigating this issue. Instance E & F are now operational.
- investigating Nov 06, 2025, 03:23 PM UTC
We are currently investigating reports of degraded performance affecting Agent APIs for Instance B, C, D, G, & H and Portal for Instance B,C,D,E,F,G,H. Our team is working to identify the cause and implement a fix. Updates will be provided every 30 minutes. If you are having issues logging into International Instances, please select your instance in the dropdown.
- investigating Nov 06, 2025, 03:38 PM UTC
We are currently investigating reports of degraded performance affecting Agent APIs for Instance B, C, D, E, F, G, & H and Portal for Instance B,C,D,E,F,G,H. Our team is working to identify the cause and implement a fix. Updates will be provided every 30 minutes. If you are having issues logging into International Instances, please select your instance in the dropdown.
- investigating Nov 06, 2025, 03:45 PM UTC
We are currently investigating reports of degraded performance affecting Agent APIs for Instance B, C, D, E, F, G, & H and Portal for Instance B,C,D,E,F,G,H. Our team is working to identify the cause and implement a fix. Updates will be provided every 30 minutes. If you are having issues logging into International Instances, please select your instance in the dropdown.
- investigating Nov 06, 2025, 04:09 PM UTC
We are currently investigating reports of degraded performance affecting Agent APIs for Instance B, C, D, E, F, G, & H and Portal for Instance B, C, D, E, F, G, H. Our team is working to identify the cause and implement a fix. Updates will be provided every 30 minutes. If you are having issues logging into International Instances, please select your instance in the dropdown.
- investigating Nov 06, 2025, 04:26 PM UTC
We are isolating parts of the system to determine a possible DDOS source.
- investigating Nov 06, 2025, 05:07 PM UTC
We have had reports of successful logins to the portal sporadically.
- investigating Nov 06, 2025, 05:48 PM UTC
The Portal for Instances B, C, D, E, F, G, & H are back operational. We are currently investigating reports of degraded performance affecting Agent APIs for Instance B, C, D, G, & H. DNS Servers US-East and US-West are down. Our team is working to identify the cause and implement a fix. Updates will be provided every 30 minutes.
- investigating Nov 06, 2025, 06:13 PM UTC
We have isolated the suspected network and are prioritizing giving our customers access. If you need faster access, please contact Support.
- investigating Nov 06, 2025, 07:32 PM UTC
We have isolated the suspected network and are prioritizing giving our customers access. If you need faster access, please contact Support.
- investigating Nov 06, 2025, 08:02 PM UTC
We have isolated the suspected network and are prioritizing giving our customers access. We are continuing to add IP addresses over time. If you need faster access, please contact Support.
- investigating Nov 06, 2025, 08:37 PM UTC
We have isolated the suspected network and are prioritizing giving our customers access. We are continuing to add IP addresses over time. If you need faster access, please contact Support.
- investigating Nov 06, 2025, 08:53 PM UTC
APIs for Instance F are back operational. We have isolated the suspected network and are prioritizing giving our customers access. We are continuing to add IP addresses over time. If you need faster access, please contact Support.
- investigating Nov 06, 2025, 09:29 PM UTC
APIs for Instance E & F are back operational. We have isolated the suspected network and are prioritizing giving our customers access. We are continuing to add IP addresses over time. If you need faster access, please contact Support.
- investigating Nov 06, 2025, 09:50 PM UTC
APIs for Instances D, E, & F are back operational. We have isolated the suspected network and are prioritizing giving our customers access. We are continuing to add IP addresses over time. If you need faster access, please contact Support.
- investigating Nov 06, 2025, 10:09 PM UTC
APIs for Instances D, E, F, & G are back operational. We have isolated the suspected network and are prioritizing giving our customers access. We are continuing to add IP addresses over time. If you need faster access, please contact Support.
- investigating Nov 06, 2025, 11:14 PM UTC
APIs for Instances D, E, F, G, & H are back operational. We have isolated the suspected network and are prioritizing giving our customers access. We are continuing to add IP addresses over time. If you need faster access, please contact Support.
- investigating Nov 06, 2025, 11:15 PM UTC
APIs for Instances C, D, E, F, & G are back operational. We have isolated the suspected network and are prioritizing giving our customers access. We are continuing to add IP addresses over time. If you need faster access, please contact Support.
- monitoring Nov 06, 2025, 11:28 PM UTC
APIs for Instances B, C, D, E, F, & G are back operational. We are now monitoring to ensure stability
- monitoring Nov 07, 2025, 12:25 AM UTC
We are continuing to monitor for any further issues. If you are experiencing any issues please contact Support.
- monitoring Nov 07, 2025, 01:29 PM UTC
We are continuing to monitor for any further issues. Portal, API and DNS should be fully functional. If you are experiencing any issues please contact Support.
- resolved Nov 07, 2025, 08:49 PM UTC
This Incident has been resolved
Notice October 21, 2025 We are currently experiencing busyness on our APIs for Instance B, C, D, G 6h 44m API [Instance B], API [Instance C], API [Instance D], API [Instance G]
Started Oct 21, 2025, 02:20 PM UTC· resolved Oct 21, 2025, 09:04 PM UTC
- investigating Oct 21, 2025, 02:20 PM UTC
We are currently investigating this issue.
- investigating Oct 21, 2025, 02:28 PM UTC
We are continuing to investigate this issue.
- investigating Oct 21, 2025, 03:34 PM UTC
We are continuing to investigate this issue. Instance D APIs are back operational.
- identified Oct 21, 2025, 04:38 PM UTC
The issue has been identified. APIs for Instance B & C have been resolved. APIs for Instance G are currently working through a backlog.
- monitoring Oct 21, 2025, 05:52 PM UTC
Instance G APIs are back operational. We will continue to monitor this issue.
- resolved Oct 21, 2025, 09:04 PM UTC
This Incident has been resolved, we are now downgrading this outage.