ThreatLocker incident
We are currently experiencing busyness on our APIs for Instance B, C, D, G
Resolved after 6 hours 44 minutes, affecting API [Instance B] and API [Instance C] and 1 more, on October 21, 2025.
Instance G APIs are back operational. We will continue to monitor this issue.
Affected components
Update timeline
- investigating Oct 21, 2025, 02:20 PM UTC
We are currently investigating this issue.
- investigating Oct 21, 2025, 02:28 PM UTC
We are continuing to investigate this issue.
- investigating Oct 21, 2025, 03:34 PM UTC
We are continuing to investigate this issue. Instance D APIs are back operational.
- identified Oct 21, 2025, 04:38 PM UTC
The issue has been identified. APIs for Instance B & C have been resolved. APIs for Instance G are currently working through a backlog.
- monitoring Oct 21, 2025, 05:52 PM UTC
Instance G APIs are back operational. We will continue to monitor this issue.
- resolved Oct 21, 2025, 09:04 PM UTC
This Incident has been resolved, we are now downgrading this outage.
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