ThreatLocker incident

Entra Policies Issue

Resolved after 51 minutes, affecting API [Instance B] and API [Instance C] and 1 more, on September 29, 2026.

resolved Sep 29, 2026, 09:30 PM UTC

This issue has now been resolved. Thank you for your patience while we worked to get it fixed.

Started
Sep 29, 2026, 08:39 PM UTC
Resolved
Sep 29, 2026, 09:30 PM UTC
Duration
51m
Detected by Pingoru
Sep 29, 2026, 08:39 PM UTC

Affected components

API [Instance B]API [Instance C]API [Instance D]API [Instance E]API [Instance F]API [Instance G]API [Instance H]API [Instance AE1]API [Instance AU1]API [Instance CA1]

Update timeline

  1. investigating Sep 29, 2026, 08:39 PM UTC

    We are currently investigating an issue where existing Policies that are configured with Entra have stopped matching to their intended policy. Confirmed Instances are B, D, and E

  2. identified Sep 29, 2026, 08:47 PM UTC

    This is affecting all instances at the moment. A fix has been identified and we're working to resolve this as soon as possible.

  3. monitoring Sep 29, 2026, 09:12 PM UTC

    A fix has been pushed to all instances at this time that resolves the issue. We will mark as resolved shortly.

  4. resolved Sep 29, 2026, 09:30 PM UTC

    This issue has now been resolved. Thank you for your patience while we worked to get it fixed.

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