ThreatLocker incident

Instance H Portal slowness

Resolved after 1 hour 16 minutes, affecting Portal [Instance H], on August 13, 2026.

monitoring Aug 13, 2026, 03:39 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 13, 2026, 03:07 AM UTC
Resolved
Aug 13, 2026, 04:23 AM UTC
Duration
1h 16m
Detected by Pingoru
Aug 13, 2026, 03:07 AM UTC

Affected components

Portal [Instance H]

Update timeline

  1. investigating Aug 13, 2026, 03:07 AM UTC

    We are currently investigating an issue with Instance H and reports of slowness when navigating in the portal.

  2. identified Aug 13, 2026, 03:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2026, 03:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 13, 2026, 04:23 AM UTC

    This has now been resolved.

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