ThreatLocker incident

Delayed Unified Audit Logs Instance C

Resolved after 7 hours 6 minutes, affecting API [Instance C], on July 24, 2026.

resolved Jul 25, 2026, 02:49 AM UTC

This issue has now been resolved, all unified audit data on Instance C should be up to date.

Started
Jul 24, 2026, 07:42 PM UTC
Resolved
Jul 25, 2026, 02:49 AM UTC
Duration
7h 6m
Detected by Pingoru
Jul 24, 2026, 07:42 PM UTC

Affected components

API [Instance C]

Update timeline

  1. investigating Jul 24, 2026, 07:42 PM UTC

    We are aware of an issue that is affecting a small percentage of our Partners on Instance C that is causing unified audit logs to be delayed. We are actively investigating this issue.

  2. identified Jul 24, 2026, 09:34 PM UTC

    The Issue has been Identified and a fix is being implemented.

  3. resolved Jul 25, 2026, 02:49 AM UTC

    This issue has now been resolved, all unified audit data on Instance C should be up to date.

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