Resolved after 15 minutes, affecting API [Instance C] and Portal [Instance C], on January 29, 2026.
Instance C is now operational and we are monitoring
Affected components
API [Instance C]Portal [Instance C]
Update timeline
- investigating Jan 29, 2026, 08:22 PM UTC
We are currently investigating reports of log in and performance issues affecting Instance C
- investigating Jan 29, 2026, 08:29 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 29, 2026, 08:30 PM UTC
Instance C is now operational and we are monitoring
- resolved Jan 29, 2026, 08:38 PM UTC
Instance C is now operational and the issue is resolved
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Amazon Web Services