ThreatLocker incident
Investigating machines not checking into the Portal on Instance H
Resolved after 45 minutes, affecting Portal [Instance H], on June 25, 2026.
We have confirmed that Instance H has returned to a stable state, and all indicators show that systems are operating as expected. Outage is being downgraded at this time. Thank you for everyone's patience.
Affected components
Update timeline
- investigating Jun 25, 2026, 04:29 PM UTC
We are currently investigating this issue.
- investigating Jun 25, 2026, 04:30 PM UTC
We are continuing to investigate this issue.
- identified Jun 25, 2026, 04:50 PM UTC
We have identified an internal issue that may have contributed to this incident. We are still investigating the root cause and will provide updates as more information becomes available. Machines on Instance H should now be returning to an "Active" state. Thank you for everyone's patience and understanding while we continue our investigation.
- resolved Jun 25, 2026, 05:15 PM UTC
We have confirmed that Instance H has returned to a stable state, and all indicators show that systems are operating as expected. Outage is being downgraded at this time. Thank you for everyone's patience.
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