Resolved after 25 minutes, affecting API [Instance H] and Portal [Instance H], on May 13, 2026.
Infrastructure was able to identify the cause quickly and was able to resolve the check-in issue. Instance H is back to fully operational.
Affected components
API [Instance H]Portal [Instance H]
Update timeline
- investigating May 13, 2026, 05:56 PM UTC
We are currently investigating an issue with machines not checking in on instance H
- investigating May 13, 2026, 05:57 PM UTC
We are continuing to investigate this issue.
- resolved May 13, 2026, 06:21 PM UTC
Infrastructure was able to identify the cause quickly and was able to resolve the check-in issue. Instance H is back to fully operational.
Your product runs on more than ThreatLocker
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services