ThreatLocker incident

Machines not checking in on instances G & H

Resolved after 22 minutes, affecting API [Instance G] and API [Instance H], on May 11, 2026.

identified May 11, 2026, 08:45 PM UTC

Following the earlier incident we have had reports of some machines not checking in on Instance G & H. The issue has been identified and is currently being worked on

Started
May 11, 2026, 08:45 PM UTC
Resolved
May 11, 2026, 09:08 PM UTC
Duration
22m
Detected by Pingoru
May 11, 2026, 08:45 PM UTC

Affected components

API [Instance G]API [Instance H]

Update timeline

  1. identified May 11, 2026, 08:45 PM UTC

    Following the earlier incident we have had reports of some machines not checking in on Instance G & H. The issue has been identified and is currently being worked on

  2. resolved May 11, 2026, 09:08 PM UTC

    This incident has been resolved.

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