Resolved after 2 hours 22 minutes, affecting Portal [Instance A], on September 16, 2026.
The issue has been identified, and we are in the process of stabilizing performance. Most customers should no longer be experiencing any issues.
Affected components
Portal [Instance A]
Update timeline
- investigating Sep 16, 2026, 02:53 PM UTC
We are currently receiving reports of further performance issues affecting some customers. This is affecting portal navigation.
- identified Sep 16, 2026, 04:40 PM UTC
The issue has been identified, and we are in the process of stabilizing performance. Most customers should no longer be experiencing any issues.
- resolved Sep 16, 2026, 05:15 PM UTC
This incident has now been resolved
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Amazon Web Services