ThreatLocker incident

Degraded Portal Performance

Resolved after 13 minutes, affecting Portal [Instance A] and Apps APIs, on September 16, 2026.

investigating Sep 16, 2026, 02:30 PM UTC

We are aware of issues logging into the portal, and general performance issues within the portal at this time. We will provide an update shortly.

Started
Sep 16, 2026, 02:30 PM UTC
Resolved
Sep 16, 2026, 02:44 PM UTC
Duration
13m
Detected by Pingoru
Sep 16, 2026, 02:30 PM UTC

Affected components

Portal [Instance A]Apps APIs

Update timeline

  1. investigating Sep 16, 2026, 02:30 PM UTC

    We are aware of issues logging into the portal, and general performance issues within the portal at this time. We will provide an update shortly.

  2. resolved Sep 16, 2026, 02:44 PM UTC

    The portal performance issues have been resolved.

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