Resolved after 2 hours 26 minutes, affecting Thread RT API and Thread Inbox, Messenger, & Admin, on June 18, 2025.
We are continuing to monitor for any further issues.
Affected components
Thread RT APIThread Inbox, Messenger, & Admin
Update timeline
- investigating Jun 18, 2025, 02:42 PM UTC
We are currently investigating this issue.
- identified Jun 18, 2025, 03:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2025, 03:55 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 18, 2025, 03:58 PM UTC
We expect normal operations to resume within approximately one hour. No data has been lost during the outage; however, the delay in real-time operations is due to the system processing the backlog.
- monitoring Jun 18, 2025, 05:08 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 18, 2025, 05:08 PM UTC
This incident has been resolved.
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