Resolved on October 21, 2026.
We are investigating an issue that caused call recordings to fail to save between approximately 9:18 AM ET and 10:14 AM ET today. The issue was related to a problem with one of our vendors during that time period. Our team has confirmed the issue has been resolved, and call recordings created after 10:14 AM ET are saving normally.
Update timeline
- resolved Oct 21, 2026, 02:30 PM UTC
We are investigating an issue that caused call recordings to fail to save between approximately 9:18 AM ET and 10:14 AM ET today. The issue was related to a problem with one of our vendors during that time period. Our team has confirmed the issue has been resolved, and call recordings created after 10:14 AM ET are saving normally.
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