ThousandEyes incident
Service Degradation Affecting Alert Services in US1 Region
Resolved after 3 hours 34 minutes, affecting Alert processing and Notification dispatching and 1 more, on October 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Oct 28, 2025, 08:22 PM UTC
Summary Starting at 18:00 UTC, we have identified delay in processing network alerts in the ThousandEyes US1 region. Customer impact Starting at 18:00 UTC, we have identified delay in processing network alerts in the ThousandEyes US1 region. Test execution and data collection are not affected by this event. Status The issue has been identified and are currently working to implement a fix.
- monitoring Oct 28, 2025, 09:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2025, 11:56 PM UTC
This incident has been resolved.
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