ThousandEyes incident
Service Degradation affecting Traffic Insights Page
Notice Vendor's status page →
Resolved after 2 days 9 hours, affecting Platform Availability, on November 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Platform Availability
Update timeline
- investigating Nov 12, 2025, 12:36 AM UTC
At around 10:30 pm UTC, 11th Nov 2025, we observed traffic insights page failed to load in US region. Customer might experience issue viewing the traffic insights page.
- investigating Nov 12, 2025, 12:38 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 12, 2025, 12:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2025, 09:44 AM UTC
This incident has been resolved.
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